Effective Date: 1st June 2023
1. Collection of Personal Information
We may collect, store and use the following personal information from our website visitors and users:
1.1. Information You Provide:
We may collect personal information you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when you contact us, subscribe to our newsletter, or use our services.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy
1.2. Automatically Collected Information:
When you visit our website or use our services, certain information may be collected automatically, such as your IP address, browser type, cookies, device information, geographical location, website navigation, and operating system. We may also collect information about your usage patterns, including the pages you visit and the links you click.
2. Use of Personal Information
We use the personal information collected for the following purposes:
2.1. Provide and Improve Our Services:
We may use your information to deliver the services you request, personalize your experience, and improve the functionality and quality of our services.
We may use your information to communicate with you, respond to your inquiries, and provide you with information related to our services. We may also send you marketing or promotional materials, but you can opt out of receiving such communications at any time.
We may use the collected information to analyze trends, monitor usage patterns, and gather statistical data to improve our website and services.
2.4. Legal Compliance:
We may use or disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such action is necessary to protect our rights, enforce our terms of service, or respond to a legal claim.
3. Disclosure of Personal Information
We may share your personal information with third parties in the following circumstances:
3.1. Service Providers:
We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information solely for the purpose of performing their services on our behalf and are obligated to protect your information.
3.2. Business Transfers:
In the event of a merger, acquisition, or sale of our company assets, personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website if such an event occurs.
3.3. Legal Requirements:
We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, enforce our terms of service, or respond to a legal claim.
4. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, loss, misuse, or alteration. We store the collected personal information in a cloud-based database with appropriate security measures in place to protect against unauthorized access, alteration, disclosure, or destruction of data. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1. Access and Update:
You can opt out of receiving marketing or promotional communications from us by following the instructions provided in the communication or by contacting us directly.
You have the right to request the deletion of your personal information in certain circumstances.
5.4. Cease Personal Information Processing:
You may, at any time, issue a formal notice to the organization requesting the immediate cessation of processing your personal information.
5.5. Pursue Legal Recourse for Compensation:
Individuals who have experienced harm and distress as a result of the violation committed by the organization possess the right to seek compensation from the respective data controller or processor and may pursue such compensation through the Legal System.
5.6. Complain to the Data Protection Commission:
If you encounter challenges in the exercise of your rights or perceive non-compliance by any entity with their obligations, you have the prerogative to file a complaint with the Data Protection Commission. The Commission possesses the authority to investigate the matter diligently and safeguard the preservation of your rights.
6. Data Retention
7. Third-Party Links
Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to have it removed.
If you have previously subscribed to the JCS Investments Limited newsletter or alerts, or if you have been receiving invitations to surveys or events from JCS Investments Limited, and you no longer wish to receive future email communications from us, we kindly request that you unsubscribe from all JCS Investments Limited communications. Your preferences matter to us, and we respect your choice to opt out of further correspondence. To unsubscribe, please follow the instructions provided in our emails or contact us directly.
12. Contact Us
JCS Investments Limited
9 Martey Tsuru
Spintex Road, Accra