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Effective Date: 1st June 2023
General Information

Welcome to the privacy policy of JCS Investments Limited. Protecting the privacy of our website visitors is of utmost importance to us, and we are fully dedicated to ensuring its safeguard. This policy outlines how we collect, use, disclose, and protect the information obtained through our website,, in accordance with the Data Protection Act of Ghana 2012 (Act 843) and the General Data Protection Regulation (GDPR). Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website. By accessing and using our website, you consent to the terms outlined in this policy.

1. Collection of Personal Information

We may collect, store and use the following personal information from our website visitors and users:

1.1. Information You Provide:

We may collect personal information you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when you contact us, subscribe to our newsletter, or use our services.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy

1.2. Automatically Collected Information:

When you visit our website or use our services, certain information may be collected automatically, such as your IP address, browser type, cookies, device information, geographical location, website navigation, and operating system. We may also collect information about your usage patterns, including the pages you visit and the links you click.

2. Use of Personal Information

We use the personal information collected for the following purposes:

2.1. Provide and Improve Our Services:

We may use your information to deliver the services you request, personalize your experience, and improve the functionality and quality of our services.

2.2. Communication:

We may use your information to communicate with you, respond to your inquiries, and provide you with information related to our services. We may also send you marketing or promotional materials, but you can opt out of receiving such communications at any time.

2.3. Analytics:

We may use the collected information to analyze trends, monitor usage patterns, and gather statistical data to improve our website and services.

2.4. Legal Compliance:

We may use or disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such action is necessary to protect our rights, enforce our terms of service, or respond to a legal claim.

3. Disclosure of Personal Information

We may share your personal information with third parties in the following circumstances:

3.1. Service Providers:

We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information solely for the purpose of performing their services on our behalf and are obligated to protect your information.

3.2. Business Transfers:

In the event of a merger, acquisition, or sale of our company assets, personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website if such an event occurs.

3.3. Legal Requirements:

We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, enforce our terms of service, or respond to a legal claim.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, loss, misuse, or alteration. We store the collected personal information in a cloud-based database with appropriate security measures in place to protect against unauthorized access, alteration, disclosure, or destruction of data. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
5.1. Access and Update:

You have the right to access and update your personal information. If you would like to review or modify the information we have on file, please contact us using the contact details provided at the end of this Privacy Policy.

5.2. Opt-out:

You can opt out of receiving marketing or promotional communications from us by following the instructions provided in the communication or by contacting us directly.

5.3. Erasure:

You have the right to request the deletion of your personal information in certain circumstances.

5.4. Cease Personal Information Processing:

You may, at any time, issue a formal notice to the organization requesting the immediate cessation of processing your personal information.

5.5. Pursue Legal Recourse for Compensation:

Individuals who have experienced harm and distress as a result of the violation committed by the organization possess the right to seek compensation from the respective data controller or processor and may pursue such compensation through the Legal System.

5.6. Complain to the Data Protection Commission:

If you encounter challenges in the exercise of your rights or perceive non-compliance by any entity with their obligations, you have the prerogative to file a complaint with the Data Protection Commission. The Commission possesses the authority to investigate the matter diligently and safeguard the preservation of your rights.

6. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a more extended retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your computer or device when you visit a website. They help us analyze website traffic, personalize content, and remember your preferences. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your ability to access certain features of our website.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated version on our website and indicate the effective date of the revised policy. By continuing to use our website or services after the effective date, you consent to the updated Privacy Policy.

11. Unsubscribe

If you have previously subscribed to the JCS Investments Limited newsletter or alerts, or if you have been receiving invitations to surveys or events from JCS Investments Limited, and you no longer wish to receive future email communications from us, we kindly request that you unsubscribe from all JCS Investments Limited communications. Your preferences matter to us, and we respect your choice to opt out of further correspondence. To unsubscribe, please follow the instructions provided in our emails or contact us directly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, or if you would like to communicate with our Data Privacy Team, please contact us at:


JCS Investments Limited

9 Martey Tsuru

Spintex Road, Accra



Please note that this privacy policy applies to the information collected through our website and covers information collected through other channels.